Delight your customers when they need your help

Resolve customer queries with minimal human intervention using AI chatbot

Live chat

Real-time support live chat on your website to communicate with our customers

AI chatbot

Answer customer questions with using AI trained on your business data

Team inbox

Manage all customer conversations in one place with your team.

Help center

A public help center on your own domain to publish articles that answers customers questions.

Ticket

Convert a conversation to a ticket, assign to team and automatically update customers.

Canned response

Create and share canned responses with your team to deliver quick, consistent answers to common queries.

Conversation routing

Route customer queries to the right team to ensure faster, more accurate resolutions.

Customer profile

A unified customer profile dashboard to get a 360° view of your customers.

Live Chat

Offer customers instant support by two-way communication with a live agent

Live Chat: Instant Support, Real Solutions!
Connect with customers in real-time, solve problems instantly, and boost satisfaction with that human touch.
AI chatbot

Instant responses to user queries increases the chances of conversion

Resolve customer queries with minimal or no human intervention
Utilize AI to respond to customer inquiries utilizing information from websites, Google Docs, Coda, Notion, and PDF.
kota-data-source
Ticketing
Create ticket
Assign a ticket to the best expert or team, tag them in comments and set ticket priority and category.
Assign ticket and set priority
Assign a ticket to the best expert or team, tag them in comments and set ticket priority and category.
Help center
Help center

Improve user experience by creating a help page with all the information your prospects need to onboard, navigate, subscribe and use your tool seamlessly.

No-code help center editor
Create and publish help collections and articles using our intuitive, user-friendly editor. Improve and update content anytime.
Write help center article