Data warehouse-based customer journey automation

Automate workflows, build segments, and personalise customer experience using data stored on Redshift.

Note: This integration is only available on popular and enterprise plans.

Amazon Redshift uses SQL to analyze structured and semi-structured data across data warehouses, operational databases, and data lakes, using AWS-designed hardware and machine learning to deliver the best price performance at any scale.

How it works:

Xoal supports integration with Redshift to automate all types of workflows - support, engagement and feedback workflows.

As a data-warehouse, Redshift integration allows you to utilize data consolidated from other business tools like CRM, Marketing etc in Xoal. This allows companies to build segments using data from Facebook ads, Hubspot etc in automating feedback, workflows, and building customer segments.